SureCover
We know that pharmacies rely heavily on their IT infrastructure. However, its inherent complexity means that from time to time you will need help and advice. It is also inevitable that occasionally things will go wrong and you need the reassurance that we will be there to resolve any problems as quickly as possible.
That’s why we offer SureCover as an intrinsic part of all our Analyst packages.
SureCover is a simple system which provides you with constant support and backup. You decide on a contract with us which lasts from 12 months up to 4 years. Payment is via a simple monthly fee or a one off payment. Contracts bought in advance will benefit from generous discounts.
From then on you can relax. With a dedicated CareDesk facility, help from our highly trained staff is only a phone call away. If the problem cannot be resolved with the help of our CareDesk or via remote diagnostics, one of our national team of dedicated engineers will be on site within six working hours, giving you total peace of mind. Just think of us as your virtual IT department.
- Ongoing unlimited support
- Dedicated helpline
- Qualified professionals
- Regular software updates
- Our engineers, our vans and our parts
CareDesk
Telephone: 01257 235940
CareDesk Hours:
8.30am – 6.30pm (Monday to Friday)
9.00am – 5.00pm (Saturday)
Out of hours: Use our answering service for next working day priority callback.
CareDesk not available on public holidays.
Alternatively you can use our enquiry form...
