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Positive Solutions – Think Positive 2019-08-14T14:11:22+00:00
service desk

Service desk

01257 235 940

Latest News

  • tech issues

NHS Smartcard Login issues resolved

September 3rd, 2019|0 Comments

The recent national issue with the NHS Smartcard authentication service has now been resolved. If you are still experiencing difficulties, the Positive Solutions Service Desk is available 8.30am to 6.30pm Mondays to Fridays and 8.30am [...]

  • tech issues

Current issues with Smartcard Login

September 3rd, 2019|0 Comments

We are still experiencing a very high volume of calls from customers unable to complete ETP prescriptions. Early indications show a national issue with the NHS Smartcard authentication service as the cause of the issue [...]

  • Scottish Flag

PSL Service Alert – Support for customers in Scotland on 26th August 2019

August 13th, 2019|0 Comments

Service Desk support will be available for pharmacies in Scotland on Monday, 26th August 2019. Customers should phone 07776 652059 or email support@positive-solutions.co.uk *Please note: the above phone number will NOT be available for Service [...]

  • tech issues

PMR Smartcard Login

July 23rd, 2019|0 Comments

We are currently experiencing higher than normal calls to our Service Desk, particularly with regard to PMR Smartcard Login. This appears to be an NHS national issue affecting many PMR providers over more than one [...]

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Keep up to date with all the latest developments and key information for the success of your pharmacy.

Positive Solutions – not an ordinary PMR vendor

We deliver total, end to end solutions to support the growth of your pharmacy business.

Our Pharmacy Management Tools include FMD-aligned PMR and EPoS solutions, order management software, integration for automated dispensing, wireless cold chain monitoring, Care Home dispensing solutions, Pharmacy design and shopfitting, retail and merchandising services, website design and a comprehensive portfolio of partner products.

All our solutions are supported by business process reviews, total training options and a our exclusive digital learning platform providing help and advice 24 hours a day.

Our pharmacy technology is unrivalled in its stability, reliability and quality and we believe our systems are the best in breed.

Positive Solutions is different. We are changing the traditional view of the PMR supplier. We will work with your pharmacy to help you achieve greater operational efficiency, benefit from increased business profitability and consistently improve service uptake for better patient outcomes.

Read more by clicking on your pharmacy type below.

In the first six months of this year Analyst is used daily by 16,000 pharmacy team members to process

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Million scripts
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Million items

Testimonials

“We see Positive Solutions as the leaders in pharmacy technology and integrated functionality.”

East Midlands Pharmacy

“The system has delivered exactly what we were looking for.”

Lincolnshire Pharmacy

“I couldn’t do my job  without Analyst.”

Liverpool Pharmacy

“We’ve tried everybody in the market over the years and we’ve finally found reliability and stability with no downtime almost guaranteed.”

Yorkshire Pharmacy

“This was a big choice, but when we made it we were absolutely delighted.”

Manchester Pharmacy

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