Service desk
01257 235 940
Latest News
PSL Service Alert – Support for customers in Scotland on 26th August 2019
Service Desk support will be available for pharmacies in Scotland on Monday, 26th August 2019. Customers should phone 07776 652059 or email support@positive-solutions.co.uk *Please note: the above phone number will NOT be available for Service [...]
PMR Smartcard Login
We are currently experiencing higher than normal calls to our Service Desk, particularly with regard to PMR Smartcard Login. This appears to be an NHS national issue affecting many PMR providers over more than one [...]
Service Desk Update
The PSL Service Desk is currently experiencing high levels of calls due to reports of a number of issues with the recent Windows 10 update. Please be aware that waiting times when calling our support [...]
Network Issues for Pharmacy Systems
A second issue believed to be linked to this weeks’ Windows 10 update is being investigated. Some pharmacies are reporting network issues on their systems resulting in disruption to communications between master and the slave [...]
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Positive Solutions – not an ordinary PMR vendor
We deliver total, end to end solutions to support the growth of your pharmacy business.
Our Pharmacy Management Tools include FMD-aligned PMR and EPoS solutions, order management software, integration for automated dispensing, wireless cold chain monitoring, Care Home dispensing solutions, Pharmacy design and shopfitting, retail and merchandising services, website design and a comprehensive portfolio of partner products.
All our solutions are supported by business process reviews, total training options and a our exclusive digital learning platform providing help and advice 24 hours a day.
Our pharmacy technology is unrivalled in its stability, reliability and quality and we believe our systems are the best in breed.
Positive Solutions is different. We are changing the traditional view of the PMR supplier. We will work with your pharmacy to help you achieve greater operational efficiency, benefit from increased business profitability and consistently improve service uptake for better patient outcomes.
Read more by clicking on your pharmacy type below.
In the first six months of this year Analyst is used daily by 16,000 pharmacy team members to process
Testimonials
“We see Positive Solutions as the leaders in pharmacy technology and integrated functionality.”
“The system has delivered exactly what we were looking for.”
“I couldn’t do my job without Analyst.”
“We’ve tried everybody in the market over the years and we’ve finally found reliability and stability with no downtime almost guaranteed.”
“This was a big choice, but when we made it we were absolutely delighted.”
