24 06, 2016

Keeping up appearances: how to revitalise your pharmacy and attract more customers

By |2018-04-06T12:38:42+00:00June 24th, 2016|blog|0 Comments

While excellent customer service and operational efficiencies are essential, they aren’t the only factors that influence a pharmacy’s business performance. One area that is often overlooked is the physical appearance of the retail space -the layout and the way products are displayed. From cluttered window displays to product categories that are difficult to navigate, the [...]

13 06, 2016

‘Ensuring the availability to dispense’ – The foundations of a reliable PMR system

By |2018-02-22T09:45:42+00:00June 13th, 2016|blog|0 Comments

The PMR system is the cornerstone of any pharmacy. Controlling the ability to dispense items safely and in compliance with NHS procedures and to log reimbursement claims, a major outage can have significant implications both on customer satisfaction and business performance. Not only does this sort of outage result in an immediate inability to dispense, [...]