Positive Solutions Appoints New Senior Management Team

Positive Solutions has appointed a new senior management team to oversee the company’s support of the UK community pharmacy market. Taking on the role of Managing Director is Charlie Denwood, who brings 29 years of technology industry experience to the business, having worked for leading organisations including Logica, Atos, Mosaic Software and Wincor Nixdorf. Prior [...]

Keeping up appearances: how to revitalise your pharmacy and attract more customers

While excellent customer service and operational efficiencies are essential, they aren’t the only factors that influence a pharmacy’s business performance. One area that is often overlooked is the physical appearance of the retail space -the layout and the way products are displayed. From cluttered window displays to product categories that are difficult to navigate, the [...]

‘Ensuring the availability to dispense’ – The foundations of a reliable PMR system

The PMR system is the cornerstone of any pharmacy. Controlling the ability to dispense items safely and in compliance with NHS procedures and to log reimbursement claims, a major outage can have significant implications both on customer satisfaction and business performance. Not only does this sort of outage result in an immediate inability to dispense, [...]