Troubleshooting FMD

My ‘FMD ready product’ is not scanning

  • You should double check to ensure the product is in fact ‘FMD ready’. 99% of enquiries to the PSL Service Desk about this issue are incorrect.
  • Products may have a 2D barcode but the details of the product may not have yet been uploaded to the NMVS database by the supplier.
  • There is a huge backlog of products that are not FMD enabled. Suppliers are trying to get these into circulation before the FMD enabled products.
  • Only approx. 5% of products in circulation have FMD enabled barcodes. There is an estimated wait of 9 – 12 months until pharmacies see FMD enabled products on a regular basis.
By | 2019-03-26T15:20:53+00:00 March 25th, 2019|blog|0 Comments

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