My ‘FMD ready product’ is not scanning
- You should double check to ensure the product is in fact ‘FMD ready’. 99% of enquiries to the PSL Service Desk about this issue are incorrect.
- Products may have a 2D barcode but the details of the product may not have yet been uploaded to the NMVS database by the supplier.
- There is a huge backlog of products that are not FMD enabled. Suppliers are trying to get these into circulation before the FMD enabled products.
- Only approx. 5% of products in circulation have FMD enabled barcodes. There is an estimated wait of 9 – 12 months until pharmacies see FMD enabled products on a regular basis.