23 07, 2019

PMR Smartcard Login

By |2019-07-23T08:48:35+00:00July 23rd, 2019|news|0 Comments

We are currently experiencing higher than normal calls to our Service Desk, particularly with regard to PMR Smartcard Login. This appears to be an NHS national issue affecting many PMR providers over more than one N3 aggregator. We ask for your patience when leaving a call back request if you’re unable to get through to [...]

12 07, 2019

Network Issues for Pharmacy Systems

By |2019-07-12T14:34:56+00:00July 12th, 2019|news|0 Comments

A second issue believed to be linked to this weeks’ Windows 10 update is being investigated. Some pharmacies are reporting network issues on their systems resulting in disruption to communications between master and the slave terminals. Positive Solutions is working to resolve the issue as quickly as possible.

12 07, 2019

Current issues with all FTP ordering

By |2019-07-12T14:30:16+00:00July 12th, 2019|news|0 Comments

A solution to the issues being experienced by some pharmacy PMR systems using FTP ordering has now been identified and we are doing everything possible to alleviate the situation. The fix requires manual application to each computer at every pharmacy site and the Positive Solutions Service Team is working to complete implementation for all affected [...]

11 07, 2019

Current issues with all FTP ordering

By |2019-07-11T14:49:14+00:00July 11th, 2019|news|0 Comments

We are aware of the issues currently being experienced by all pharmacy PMR systems using FTP ordering. Positive Solutions is currently testing a possible solution for Analyst PMR systems and this will be running across the evening pharmacy ordering processes on Thursday, 11th July 2019. Subject to successful outcome of this testing, we will be [...]