Support 2018-10-22T15:12:43+00:00


Service Desk

All our systems and solutions are designed to deliver unrivalled resilience and stability for your daily operations.  Nevertheless, we understand the significant impact that technical issues and downtime can have on your Pharmacy.

Our industry leading support team always aims to immediately resolve any issues you may encounter and we work with you at all times to  minimise the risk of disruption or downtime.

The Benefits of our Support Desk and Solutions
  • Immediate response with 85% of calls answered within 10secs

  • Effective back-up with access to centrally stored data to minimise disruption

  • Dedicated experts available during core business hours

  • Operation to optimum industry standards

  • On-going systems support available at any time

  • Advice and guidance on how to get the best out of your PSL solutions

Looking for support?

If you are experiencing an issue contact our Service Desk on 01257 235 940 or for non-urgent issues email support@positive-solutions.co.uk